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comptacoop.fr • Afficher le sujet - Clôture 2013-2014

Clôture 2013-2014

Ce forum est destiné aux coopératives pour les aider à utiliser Compta Coop Web.

Clôture 2013-2014

Messagede 92-0443 » Mer 1 Oct 2014 12:36

Bonjour,
je souhaite clôturer mes activités 2013-2014.
Lorsque je vais sur le bouton "clôture", je n'ai pas le bouton "Clôturer" dans mes actions.
Que faire?

L'ouverture de l'année 2014-2015 se fait-elle automatiquement?

Merci pour mes questions de novice.
Hamlet.
92-0443
 
Messages: 4
Inscription: Mer 1 Oct 2014 11:01

Re: Clôture 2013-2014

Messagede ochevalier » Mer 1 Oct 2014 14:23

Bonjour Hamlet,

Normalement, dans le menu Cloture vous devriez avoir l'action Cloturer (en bas à gauche dans la copie d'écran)

Cloture.JPG
Cloture.JPG (88.03 Kio) Vu 45775 fois


Lorsque la cloture est possible, ComptaCoop vous demande si vous souhaitez renouveler votre abonnement.
Il suffit de cocher la case : Je souhaite renouveler mon abonnement à ComptaCoop Web pour le nouvel exercice comptable.

Cordialement
Olivier
ochevalier
Administrateur du site
 
Messages: 66
Inscription: Jeu 24 Nov 2011 16:02

Re: Clôture 2013-2014

Messagede 92-0443 » Mer 1 Oct 2014 15:33

Bonjour Olivier,
tout d'abord, merci pour cette réponse rapide.
Voici une capture de notre écran.

Capture.JPG
Capture.JPG (31.91 Kio) Vu 45774 fois


Malheureusement, pas de bouton "Clôturer".
Cordialement.
Hamlet.
92-0443
 
Messages: 4
Inscription: Mer 1 Oct 2014 11:01

Re: Clôture 2013-2014

Messagede ochevalier » Mer 1 Oct 2014 17:14

J'ai vérifié votre dossier et l'exercice 2013/2014 est déjà clos.
Vous ne pouvez plus clore l'exercice et vous ne pouvez plus saisir d'écritures.

Si nécessaire, votre association départementale peut effectuer une décloture du dossier.

Votre abonnement a été renouvelé, vous pouvez saisir votre comptabilité pour l’exercice 2014/2015.

Cordialement
Olivier
ochevalier
Administrateur du site
 
Messages: 66
Inscription: Jeu 24 Nov 2011 16:02

Re: Clôture 2013-2014

Messagede 92-0443 » Jeu 2 Oct 2014 08:58

Bonjour Olivier
Merci beaucoup pour ce temps consacré à mon problème.
Effectivement, je viens d'ouvrir la session 2014-2015. :geek:
Bien cordialement.
Hamlet.
92-0443
 
Messages: 4
Inscription: Mer 1 Oct 2014 11:01

Re: Clôture 2013-2014

Messagede occe1037 » Mar 2 Déc 2014 15:00

occe1037
 
Messages: 1
Inscription: Jeu 27 Nov 2014 09:08

Re: Clôture 2013-2014

Messagede ochevalier » Mar 2 Déc 2014 16:06

Bonjour occe1037,

C'est sans doute que votre dossier est déjà clos.
Pouvez-vous me donner votre identifiant de connexion (pas le mot de passe :roll: ) ?

Lors de la clôture d'exercice il y a une case à cocher pour demander le renouvellement de ComptaCoop.

Cordialement
Olivier Chevalier
ochevalier
Administrateur du site
 
Messages: 66
Inscription: Jeu 24 Nov 2011 16:02


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